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Cloud Canyon The Beachhouse The Sandhouse
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Joshua Tree · California

Where Desert Becomes Paradise

Three extraordinary private retreats near Joshua Tree. Heated pools, sand volleyball, and a Milky Way overhead every night.

Discover
3 Private Properties
Up to 16 Guests
Heated Pools & Spas
Private Sand Volleyball Court
Dark-Sky Stargazing
Dog Friendly
Private Chef Available
Best Rate — Book Direct

Our Collection

Three Iconic Retreats

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Cloud Canyon aerial view
Up to 10 Guests

Cloud Canyon

Yucca Valley · Joshua Tree

4 BedroomsHeated Pool1,200-Acre TrailsBilliards
Reserve →
The Beachhouse in the Desert at golden dusk
Up to 16 Guests

The Beachhouse
in the Desert

Yucca Valley · Joshua Tree

5 King BedsPrivate Sand Volleyball CourtPool & Hot TubStargazing
Reserve →
The Sandhouse at dusk
Up to 16 Guests · Two Homes

The Sandhouse
in the Desert

Yucca Valley · Joshua Tree

Sand VolleyballPool & SpaSaunaPickleball
Reserve →
The Beachhouse in the Desert — golden hour

Signature Property

The Beachhouse
in the Desert

Sand volleyball court. Resort pool. Five king bedrooms accommodating up to 16 guests. A bar built for desert sunsets, an outdoor fireplace, and every bedroom opening directly onto the pool deck. The full resort experience — entirely yours.

16
Max Guests
5
King Beds
4
Twin Beds
5
Bathrooms
Check Availability — Best Rate Direct

Skip platform fees. Book direct for the best available rate.

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Beachhouse aerial — Joshua Tree forest stretching to mountains

The Beachhouse

Private estate · Yucca Valley, California

Elevated pool deck with desert mountain view
Open-plan living room with fireplace
Chef kitchen with wood-stool island
Living room with Joshua Tree view and fireplace
King bedroom with pool-view sliding doors
Bedroom alcove with wood shelving
Full chef kitchen with professional appliances
Both homes and sand court at golden dusk
Pool deck overlooking the desert
🏖️
Private Sand Volleyball Court & Volleyball
Full regulation sand court — a coastal experience in the heart of the Mojave
🏊
Resort Pool & Hot Tub
Heated pool available with 3-day advance request
🔥
Outdoor Bar & Fireplace
The perfect golden-hour gathering spot
🛏️
5 King + 4 Twin Beds
5 king bedrooms with private ensuite access, plus 4 additional twin beds
🍳
Chef's Kitchen
Professional-grade appliances and a large island
🌟
Dark-Sky Stargazing
Milky Way visible to the naked eye on clear nights
The Sandhouse — pool, firepit, and both homes at golden hour

Estate Property · Two Homes

The Sandhouse
in the Desert

Two stunning homes sharing one resort compound, accommodating up to 16 guests across 5 king bedrooms and 4 twin beds. Pool and spa, private sauna, sand volleyball, putting green, pickleball, basketball, and bocce. The most amenity-rich retreat in the Joshua Tree area — all privately yours.

16
Max Guests
5
King Beds
4
Twin Beds
2
Homes
Check Availability — Best Rate Direct

Skip platform fees. Book direct for the best available rate.

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Sandhouse aerial at fiery sunset — full estate with courts

The Sandhouse

Private estate · Yucca Valley, California

Crystal-blue pool with Joshua Tree and blue sky
Pool lounge chairs at pink and purple sunset
Pool, firepit, and both homes at golden hour
Freestanding soaking tub with desert-view window and gold fixtures
Kitchen with sculptural wood stools and quartz island
Curated lounge chair and built-in library shelves
Spa bathroom with rain shower and organic mirror
Sand court with both homes in the background
Putting green, basketball courts, volleyball
🏖️
Sand Volleyball Court
Regulation court, lit for evening play
🏊
Resort Pool & Spa
Infinity pool plus separate heated spa
🧖
Private Sauna
Finnish dry sauna — rare desert luxury
🏓
Full Sports Complex
Pickleball, basketball, bocce, putting green
🛁
Soaking Tubs
Freestanding soaking tubs with desert views
🏡
Two Separate Homes
Reserve one home or the full estate together
Cloud Canyon — pool lit at dusk with canyon and string lights

Canyon Retreat

Cloud
Canyon

Perched at the edge of the high desert with 270-degree canyon and mountain views, adjacent to 1,200 acres of private trails. The pool deck feels like the top of the world. A stone firepit surrounded by ancient boulders. The living room you never want to leave.

10
Max Guests
4
Bedrooms
7
Beds
1,200
Acre Trails
Check Availability — Best Rate Direct

Skip platform fees. Book direct for the best available rate.

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Cloud Canyon aerial — nestled alone in the desert canyon

Cloud Canyon

Private canyon retreat · Yucca Valley, California

Living room opening to pool deck with canyon views
Pool deck with 270-degree desert mountain views
String-light covered deck at night overlooking lit pool
Boho living room with hammock chairs and desert views
Stone firepit circle with canyon boulders at dusk
Desert-boho bedroom with woven wall hangings
Bedroom workspace nook with arched alcove and warm light
Pool lit at dusk with canyon silhouettes
Jacuzzi with canyon view at golden hour
🏞️
Canyon & Mountain Views
270-degree desert panorama from the pool deck
🏊
Heated Pool & Jacuzzi
Deck-level pool with unobstructed canyon views
🥾
1,200 Acres of Trails
Private hiking and biking directly from the property
🔥
Desert Firepit Circle
Stone firepit surrounded by ancient canyon boulders
🎱
Games Room
Billiards, pickleball, basketball, table tennis
🛏️
4 Bedrooms, 7 Beds
King beds + Japanese floor mattresses for larger groups

Guest Reviews

What our guests say.

"
⭐⭐⭐⭐⭐

Cloud Canyon is the intersection of perfection of the high desert landscape and the architecture, design, and comforts of this home. We started mornings with sunrise coffee, hikes along the dirt road, and fireside chats while watching the stars sparkle. Trust the intentionality of the hosts.

T

Tina

Cloud Canyon · January 2022

"
⭐⭐⭐⭐⭐

The perfect place for a multi-generational family trip. The house is absolutely beautiful — the pool and hot tub are perfect and the fire pit is a nice addition to enjoy fantastic views of the night sky. We loved our time here, didn't want to leave and want to come back.

M

Mike

Cloud Canyon · January 2022

"
⭐⭐⭐⭐⭐

Had a magical experience. The views from the deck are magnificent. The kitchen had everything I could hope for. What an amazing location — I can't stress it enough. I can't wait to come back. Thank you thank you!

V

Vanessa

Cloud Canyon · January 2022

"
⭐⭐⭐⭐⭐

Home was absolutely gorgeous with breathtaking views. Super clean and the hosts were very kind and accommodating. Communication was clear and immediate. Would not think twice to come back!

C

Cherie

Cloud Canyon · January 2022

"
⭐⭐⭐⭐⭐

If you are looking for a secluded place big enough for your family and friends to gather, this is it. Cozy and inviting. Perfect pool deck for sunrise views. Shannon was easy to contact and very fast to communicate.

J

Judee

Cloud Canyon · January 2022

"
⭐⭐⭐⭐⭐

This house was amazing! So beautiful on the inside and out. My friends and I had the best weekend and Shannon and Jacob were great hosts.

M

Melina

Cloud Canyon · December 2021

Resort Amenities

Everything you need.
Nothing you don't.

01
🏖️

Private Sand Volleyball Court & Volleyball

A regulation sand court in the Mojave — the surreal coastal experience you never expected in the desert.

02
🏊

Resort Pools

Every property features a private pool. Heated upon 3-day advance request, year-round.

03
♨️

Spas & Hot Tubs

Soak beneath the stars as the desert air cools around you — a Cloud 9 signature moment.

04
🧖

Private Sauna

The Sandhouse features a Finnish dry sauna — rare desert luxury for serious recovery.

05
🌟

Dark-Sky Stargazing

Southern California's premier dark-sky zone. Milky Way visible to the naked eye on clear nights.

06
🔥

Firepits & Bonfires

Every property has an outdoor fire gathering space. Where desert evenings truly come alive.

07
🏓

Sports Courts

Pickleball, basketball, bocce, putting green, billiards, and table tennis across the collection.

08
🥾

1,200 Acres of Trails

Cloud Canyon sits adjacent to 1,200 acres of private hiking and biking trails. Step outside and explore.

09
🍳

Chef-Grade Kitchens

Professional appliances, espresso makers, full cookware — everything you need to cook together.

🐾
Cloud 9 Resorts is proud to be dog-friendly.
Small additional fee applies. Please inquire when booking.
Desert night experience — Cloud Canyon

Cloud 9 Exclusive

The desert
at night

Curated Experiences

Elevate your retreat.

👨‍🍳

Private Chef

Freshly prepared meals from our curated chefs. From casual group dinners to full multi-course tasting menus. Contact us to arrange.

🍸

Private Mixologist

Local wines, craft beers, and inventive cocktails crafted at your property. Perfect for celebrations and group retreats.

💆

Massage & Bodywork

Licensed therapists arranged to come directly to your retreat. Unwind deeply after a day in the desert sun.

🎵

Desert Sound Bath

A guided sound bath under the open desert sky. Transformative every time — our most talked-about add-on.

Cloud Canyon exterior

Your Hosts

Shannon &
Jacob

We created Cloud 9 Resorts because we believe everyone deserves at least one stay that takes their breath away. These properties are our love letter to the desert — and to the guests who trust us with their most meaningful moments.

We respect your privacy completely. We won't be on-site during your stay, but we're always just a message away — whether you need a restaurant recommendation, want to arrange a private chef, or have a question at 11pm.

Shannon & Jacob

support@cloud9resorts.com
Private chef & mixologist coordination
Licensed massage & bodywork therapy
Desert sound bath experiences
Local restaurant & trail recommendations
Dog-friendly accommodations
Seamless self check-in

Area Guide

About Joshua Tree

Magic is everywhere — all around, everywhere you look. The light delights our senses as it plays with our natural world. Welcome to one of California's most extraordinary landscapes.

Local Favorites

Best Eats Around Town

Sandhouse aerial — full estate

Make Your Reservation

Your Cloud 9
moment awaits.

Three properties, up to 16 guests, complete privacy. Book direct for the best available rate and personal support from Shannon & Jacob.

3
Properties
5★
Avg Rating
16
Max Guests
Stars Above

Stay Connected

Join the Cloud 9 List

News, exclusive offers, and desert inspiration — delivered to your inbox.

Cloud 9 Resorts · Yucca Valley, California

The Beachhouse in the Desert
House Rules & Manual

Everything you need for a perfect stay. Please read before checking in.

WiFi Password: cloudyguest
❄️

AC & Heating

Mini-Split Heating & Cooling

Each room has its own wall-mounted heating and cooling unit with a remote.

To use:

1
Press POWER to turn on
2
Select MODE and choose either COOL or HEAT
3
Use the temperature arrows to adjust. Do not use AUTO mode.
Cooling
72–76°F recommended
Heating
68–72°F recommended

After adjusting, allow 5–10 minutes for the system to respond. Avoid turning the unit off and on repeatedly.

⚠️ Important: AC units must NEVER be set below 69°F.

⚠️ If doors are open, the AC units MUST be turned off — they cannot be left running.

If a unit is not responding, check the remote batteries and point the remote directly at the wall unit. If you need assistance, message us.

🌡️

Pool & Spa Heating

Pool and spa heating are available upon request for an additional fee due to propane operating costs. Heating must be requested at least 48 hours prior to arrival.

Pool temperature
~80–82°F
Spa temperature
~100–102°F

Please allow several hours for the pool to reach temperature, especially during cooler months. The spa typically heats more quickly.

Do not adjust heater settings or tamper with pool equipment — all systems are professionally managed.

No glass is permitted near the pool or spa at any time.

If both pool and spa heating are reserved, we will alternate between the two as requested. Message us if you have any questions.

🏊

Pool & Spa Safety

Pools and hot tubs are fantastic and fun, but they can also be hazardous. The floors around the spa and pool can be very slippery when wet.

  • No jumping or diving
  • No running near the pool or spa
  • No rough play in or around the water
  • No food or glass in the pool and jacuzzi area

⚠️ Children should be watched at all times — the pool has no cover.

⚠️ Children aged 11 and under may not use the hot tub.

⚠️ Children ages 12–17 may use the hot tub with adult supervision only.

Intoxicants and bodies of water are a risky combination. You are solely responsible for the safety of all persons on the property during your stay.

Pool & Spa Cleaning

Please shower and wash off all makeup and lotions prior to entering the pool or spa. Do not bring food or drinks near the pool or spa.

We provide the most comprehensive spa cleaning service available — please help us maintain our pristine water. Any damage to the pool and/or hot tub, and any cleaning costs beyond the typical amount, will result in extra fees.

Our pool and spa technician arrives every Monday and Thursday for regular service.

🧴

Supplies

An initial supply of trash liners, toilet paper, paper towels, and soap is provided. Extra items needed beyond the initial supply are the responsibility of the guest.

Limited cleaning supplies may be provided. We recommend bringing any special items you may need.

Towels for your stay are stocked below the sinks in all bathrooms.

👕

Laundry

Two washer and dryer sets are available for guest use during your stay.

  • Use standard liquid or powder detergent only — no bleach pods
  • Wash similar items together and avoid overloading the washer
  • Load dryers to no more than 50% capacity to prevent overheating
  • Clean the lint trap after every dryer cycle
  • If a machine becomes unbalanced or displays an error, pause and redistribute items evenly

If you experience any issues, message us and we will assist promptly.

Coffee Machine

Breville Coffee Maker

1
Fill the water tank with fresh water
2
Use the provided mesh filter
3
Add ground coffee (1–2 tablespoons per cup)
4
Insert the basket fully before brewing
5
Press the power button to begin

Use ground coffee only — do not use whole beans in the filter basket.

After brewing, discard used grounds and rinse the filter basket.

If the machine displays a descale message or error, notify us rather than attempting repairs.

📶

WiFi

WiFi Password: cloudyguest

⚠️ The WiFi modem and satellite radio equipment must not be turned off, unplugged, or touched unless instructed by a manager, owner, or Mojave WiFi employee.

Damage to equipment due to disregard of these rules will result in equipment replacement fees starting at $200.

📺

TV & Sound System

Remote controls are beside the TVs. Please log in with your own account to any streaming app on our Smart TVs. Please remember to log out at the end of your stay.

Sonos Sound System

The home is equipped with Sonos soundbars connected to the TVs and WiFi network.

1
Turn on the TV — the Sonos soundbar will automatically connect to the TV audio
2
Adjust volume using the TV remote
3
To stream music, open the Sonos app on your phone, connect to the home WiFi, and speakers will appear automatically

⚠️ Do not unplug, reset, or factory reset any Sonos equipment.

🔥

Outdoor Firepit

The outdoor gas fire pit is available for guest use.

1
Ensure the gas valve is turned on
2
Turn the control knob to the ignite position and use a lighter to ignite
3
Once lit, adjust the flame to your desired level

⚠️ Never attempt to light the fire pit if you smell gas. Turn the gas off immediately and notify us.

⚠️ The fire pit must be turned completely OFF after each use — control knob to OFF and gas supply fully shut.

⚠️ Do not leave the fire unattended.

Do not place objects, paper, or other materials into the fire pit. If the fire pit does not ignite properly, message us rather than attempting repairs.

🍖

BBQ Grill

A gas BBQ grill is available for guest use.

1
Open the lid before turning on the gas
2
Turn the gas knob to ignite and press the ignition button
3
Adjust burners to your desired temperature

⚠️ Never light the grill with the lid closed.

⚠️ Never leave the grill unattended while in use.

After cooking: Turn all burner knobs to OFF, turn gas supply fully OFF, and allow the grill to cool before closing the lid.

Use grilling utensils only. Do not use foil directly on the grates. If you experience difficulty lighting the grill, message us.

🚒

Fire Safety

⚠️ No fireworks, firearms, or lit candles of any kind anywhere on the property.

⚠️ Any cost incurred by a visit from the Fire Department for a guest-caused incident is to be paid by the guest.

🗑️

Trash & Recycling

All household trash must be securely bagged and placed inside the designated exterior trash bins. Please ensure the lids are fully closed and latched to prevent wildlife access.

Recycling should be placed in the clearly marked recycling bins — clean and dry recyclable materials only.

If your stay overlaps with scheduled trash collection, you are not responsible for moving bins to the street — our team manages regular service.

If bins become full during your stay, notify us and we will coordinate an additional pickup.

⚠️ Loose trash left outside of bins may attract desert wildlife and will result in additional cleaning fees.

🚭

No Smoking

⚠️ Smoking is strictly prohibited anywhere on the property — indoors and outdoors.

This includes cigarettes, cigars, vaping, marijuana, and any other smoke-producing substances.

Smoking inside the home or near entryways may result in significant cleaning fees due to odor remediation and potential damage to furnishings. Discarded cigarette butts or smoking debris left on the grounds will result in additional cleaning charges.

👥

Extra Guests

During your stay, no more than the contracted number of people may be on the property. If you wish to invite others over, you must first message us for permission.

⚠️ Violation of this rule results in a minimum $200 fine per extra guest per night and may result in immediate eviction and forfeiture of your security deposit.

🔊

Noise

Sound travels very far in the desert. Please be considerate of neighbors and keep music and voices at a respectful volume at all times.

County-wide noise ordinance: No amplified music or loud noises outdoors after 10 PM.

📸

Photo Shoots

Personal photography for private use is welcome during your stay.

⚠️ Professional photography, commercial shoots, brand campaigns, influencer content production, workshops, and styled shoots are not permitted without prior written approval.

Unauthorized commercial activity may result in immediate termination of the reservation and additional charges.

If you are interested in booking the property for a professional shoot or creative production, please contact us directly. We are happy to accommodate approved projects with proper planning.

💡

Electrical Usage

Please be respectful of the delicate desert environment and turn off whatever is not in use. When rooms are not in use, turn off lights and fans. When you leave the home, turn off all lights and AC systems.

🐍

Wildlife Safety

Joshua Tree is wilderness land. From coyotes to snakes to adorable rabbits, life is everywhere in the desert. And just like the prickly cacti, some of these animals can be dangerous.

  • Treat nature with respect at all times
  • Do not leave food outside
  • Do not leave food out overnight indoors
  • Do not allow children to explore unattended

You are solely responsible for your safety and the safety of all others on the property during your stay.

🌟

Dark Skies

Please do not leave exterior lights on once you have gone to bed. Light pollution is taken seriously in the desert — please don't take away from others' stargazing experiences.

Step outside after dark. The Milky Way is often visible with the naked eye. It's one of the most magical parts of staying here.

💧

Water & Septic

We're off-grid here in the desert. Water flows into our water heater from the local water tank — keep showers short and sweet and you won't run out of hot water.

⚠️ We are on a septic system. All food particles and coffee grounds must be thrown in the trash — not the sink.

⚠️ Only water and a minimal amount of toilet paper may go down the drain. No wipes, no artificial materials in the toilets — wipes go in the trash only.

⚠️ Any cost incurred by a plumber for a guest-caused septic issue is to be paid by the guest.

🧹

Checkout & Condition

Guests agree to leave the premises and its contents in the same condition — neat and tidy — as found upon check-in.

⚠️ An excessively messy home will incur extra cleaning fees.

⚠️ Late checkout: $100/hour fee unless previously arranged with us.

💳

Security Deposit

Deductions to the security deposit may include but are not limited to:

  • Linens and towels missing or soiled beyond cleaning
  • Small breakage items (glasses, plates, etc.)
  • Missing items from the house
  • Items damaged or stained beyond repair
  • Additional guests not claimed on reservation
  • Late checkout ($100/hour)
  • Pool and jacuzzi cleaning fees from excessively dirty water
  • Hourly management fees for processing claims or excessive property visits
  • Any signs of smoking

⚠️ Security deposit starts at $2,500.

⚠️ For groups over 12 guests, the security deposit is doubled: $2,500 × 2 = $5,000.

📋

Liability

The property owner and manager do not assume any liability for loss, damage, or injury to persons or their personal property. Neither does the owner accept any liability for any inconveniences, damage, loss, or injury arising from any temporary defects or stoppage in supply of water, gas, WiFi, electricity, or plumbing, or due to weather conditions, natural disasters, or other reasons beyond our control.

Please report any maintenance needs and we will respond as quickly as possible.

⚖️

Obey the Law

Guests and visitors shall obey all laws of the State of California, as well as local laws, at all times while on the premises.

⚠️ Failure to abide by California law or the above rules may cause guests to be asked to vacate the premises and forfeit all rents and security/damage deposits.

Questions during your stay? We're always here.

support@cloud9resorts.com

Cloud 9 Resorts · Yucca Valley, California

The Sandhouse in the Desert
House Rules & Manual

Everything you need for a perfect stay. Please read before checking in.

WiFi Password: cloudyguest
❄️

AC & Heating

Mini-Split Heating & Cooling

Each room has its own wall-mounted heating and cooling unit with a remote.

To use:

1
Press POWER to turn on
2
Select MODE and choose either COOL or HEAT
3
Use the temperature arrows to adjust. Do not use AUTO mode.
Cooling
72–76°F recommended
Heating
68–72°F recommended

After adjusting, allow 5–10 minutes for the system to respond. Avoid turning the unit off and on repeatedly.

⚠️ Important: AC units must NEVER be set below 69°F.

⚠️ If doors are open, the AC units MUST be turned off — they cannot be left running.

If a unit is not responding, check the remote batteries and point the remote directly at the wall unit. If you need assistance, message us.

🌡️

Pool & Spa Heating

Pool and spa heating are available upon request for an additional fee due to propane operating costs. Heating must be requested at least 48 hours prior to arrival.

Pool temperature
~80–82°F
Spa temperature
~100–102°F

Please allow several hours for the pool to reach temperature, especially during cooler months. The spa typically heats more quickly.

Do not adjust heater settings or tamper with pool equipment — all systems are professionally managed.

No glass is permitted near the pool or spa at any time.

If both pool and spa heating are reserved, we will alternate between the two as requested. Message us if you have any questions.

🏊

Pool & Spa Safety

Pools and hot tubs are fantastic and fun, but they can also be hazardous. The floors around the spa and pool can be very slippery when wet.

  • No jumping or diving
  • No running near the pool or spa
  • No rough play in or around the water
  • No food or glass in the pool and jacuzzi area

⚠️ Children should be watched at all times — the pool has no cover.

⚠️ Children aged 11 and under may not use the hot tub.

⚠️ Children ages 12–17 may use the hot tub with adult supervision only.

Intoxicants and bodies of water are a risky combination. You are solely responsible for the safety of all persons on the property during your stay.

Pool & Spa Cleaning

Please shower and wash off all makeup and lotions prior to entering the pool or spa. Do not bring food or drinks near the pool or spa.

We provide the most comprehensive spa cleaning service available — please help us maintain our pristine water. Any damage to the pool and/or hot tub, and any cleaning costs beyond the typical amount, will result in extra fees.

Our pool and spa technician arrives every Monday and Thursday for regular service.

🧴

Supplies

An initial supply of trash liners, toilet paper, paper towels, and soap is provided. Extra items needed beyond the initial supply are the responsibility of the guest.

Limited cleaning supplies may be provided. We recommend bringing any special items you may need.

Towels for your stay are stocked below the sinks in all bathrooms.

👕

Laundry

Two washer and dryer sets are available for guest use during your stay.

  • Use standard liquid or powder detergent only — no bleach pods
  • Wash similar items together and avoid overloading the washer
  • Load dryers to no more than 50% capacity to prevent overheating
  • Clean the lint trap after every dryer cycle
  • If a machine becomes unbalanced or displays an error, pause and redistribute items evenly

If you experience any issues, message us and we will assist promptly.

Coffee Machine

Breville Coffee Maker

1
Fill the water tank with fresh water
2
Use the provided mesh filter
3
Add ground coffee (1–2 tablespoons per cup)
4
Insert the basket fully before brewing
5
Press the power button to begin

Use ground coffee only — do not use whole beans in the filter basket.

After brewing, discard used grounds and rinse the filter basket.

If the machine displays a descale message or error, notify us rather than attempting repairs.

📶

WiFi

WiFi Password: cloudyguest

⚠️ The WiFi modem and satellite radio equipment must not be turned off, unplugged, or touched unless instructed by a manager, owner, or Mojave WiFi employee.

Damage to equipment due to disregard of these rules will result in equipment replacement fees starting at $200.

📺

TV & Sound System

Remote controls are beside the TVs. Please log in with your own account to any streaming app on our Smart TVs. Please remember to log out at the end of your stay.

Sonos Sound System

The home is equipped with Sonos soundbars connected to the TVs and WiFi network.

1
Turn on the TV — the Sonos soundbar will automatically connect to the TV audio
2
Adjust volume using the TV remote
3
To stream music, open the Sonos app on your phone, connect to the home WiFi, and speakers will appear automatically

⚠️ Do not unplug, reset, or factory reset any Sonos equipment.

🔥

Outdoor Firepit

The outdoor gas fire pit is available for guest use.

1
Ensure the gas valve is turned on
2
Turn the control knob to the ignite position and use a lighter to ignite
3
Once lit, adjust the flame to your desired level

⚠️ Never attempt to light the fire pit if you smell gas. Turn the gas off immediately and notify us.

⚠️ The fire pit must be turned completely OFF after each use — control knob to OFF and gas supply fully shut.

⚠️ Do not leave the fire unattended.

Do not place objects, paper, or other materials into the fire pit. If the fire pit does not ignite properly, message us rather than attempting repairs.

🍖

BBQ Grill

A gas BBQ grill is available for guest use.

1
Open the lid before turning on the gas
2
Turn the gas knob to ignite and press the ignition button
3
Adjust burners to your desired temperature

⚠️ Never light the grill with the lid closed.

⚠️ Never leave the grill unattended while in use.

After cooking: Turn all burner knobs to OFF, turn gas supply fully OFF, and allow the grill to cool before closing the lid.

Use grilling utensils only. Do not use foil directly on the grates. If you experience difficulty lighting the grill, message us.

🚒

Fire Safety

⚠️ No fireworks, firearms, or lit candles of any kind anywhere on the property.

⚠️ Any cost incurred by a visit from the Fire Department for a guest-caused incident is to be paid by the guest.

🗑️

Trash & Recycling

All household trash must be securely bagged and placed inside the designated exterior trash bins. Please ensure the lids are fully closed and latched to prevent wildlife access.

Recycling should be placed in the clearly marked recycling bins — clean and dry recyclable materials only.

If your stay overlaps with scheduled trash collection, you are not responsible for moving bins to the street — our team manages regular service.

If bins become full during your stay, notify us and we will coordinate an additional pickup.

⚠️ Loose trash left outside of bins may attract desert wildlife and will result in additional cleaning fees.

🚭

No Smoking

⚠️ Smoking is strictly prohibited anywhere on the property — indoors and outdoors.

This includes cigarettes, cigars, vaping, marijuana, and any other smoke-producing substances.

Smoking inside the home or near entryways may result in significant cleaning fees due to odor remediation and potential damage to furnishings. Discarded cigarette butts or smoking debris left on the grounds will result in additional cleaning charges.

👥

Extra Guests

During your stay, no more than the contracted number of people may be on the property. If you wish to invite others over, you must first message us for permission.

⚠️ Violation of this rule results in a minimum $200 fine per extra guest per night and may result in immediate eviction and forfeiture of your security deposit.

🔊

Noise

Sound travels very far in the desert. Please be considerate of neighbors and keep music and voices at a respectful volume at all times.

County-wide noise ordinance: No amplified music or loud noises outdoors after 10 PM.

📸

Photo Shoots

Personal photography for private use is welcome during your stay.

⚠️ Professional photography, commercial shoots, brand campaigns, influencer content production, workshops, and styled shoots are not permitted without prior written approval.

Unauthorized commercial activity may result in immediate termination of the reservation and additional charges.

If you are interested in booking the property for a professional shoot or creative production, please contact us directly. We are happy to accommodate approved projects with proper planning.

💡

Electrical Usage

Please be respectful of the delicate desert environment and turn off whatever is not in use. When rooms are not in use, turn off lights and fans. When you leave the home, turn off all lights and AC systems.

🐍

Wildlife Safety

Joshua Tree is wilderness land. From coyotes to snakes to adorable rabbits, life is everywhere in the desert. And just like the prickly cacti, some of these animals can be dangerous.

  • Treat nature with respect at all times
  • Do not leave food outside
  • Do not leave food out overnight indoors
  • Do not allow children to explore unattended

You are solely responsible for your safety and the safety of all others on the property during your stay.

🌟

Dark Skies

Please do not leave exterior lights on once you have gone to bed. Light pollution is taken seriously in the desert — please don't take away from others' stargazing experiences.

Step outside after dark. The Milky Way is often visible with the naked eye. It's one of the most magical parts of staying here.

💧

Water & Septic

We're off-grid here in the desert. Water flows into our water heater from the local water tank — keep showers short and sweet and you won't run out of hot water.

⚠️ We are on a septic system. All food particles and coffee grounds must be thrown in the trash — not the sink.

⚠️ Only water and a minimal amount of toilet paper may go down the drain. No wipes, no artificial materials in the toilets — wipes go in the trash only.

⚠️ Any cost incurred by a plumber for a guest-caused septic issue is to be paid by the guest.

🧹

Checkout & Condition

Guests agree to leave the premises and its contents in the same condition — neat and tidy — as found upon check-in.

⚠️ An excessively messy home will incur extra cleaning fees.

⚠️ Late checkout: $100/hour fee unless previously arranged with us.

💳

Security Deposit

Deductions to the security deposit may include but are not limited to:

  • Linens and towels missing or soiled beyond cleaning
  • Small breakage items (glasses, plates, etc.)
  • Missing items from the house
  • Items damaged or stained beyond repair
  • Additional guests not claimed on reservation
  • Late checkout ($100/hour)
  • Pool and jacuzzi cleaning fees from excessively dirty water
  • Hourly management fees for processing claims or excessive property visits
  • Any signs of smoking

⚠️ Security deposit starts at $2,500.

⚠️ For groups over 12 guests, the security deposit is doubled: $2,500 × 2 = $5,000.

📋

Liability

The property owner and manager do not assume any liability for loss, damage, or injury to persons or their personal property. Neither does the owner accept any liability for any inconveniences, damage, loss, or injury arising from any temporary defects or stoppage in supply of water, gas, WiFi, electricity, or plumbing, or due to weather conditions, natural disasters, or other reasons beyond our control.

Please report any maintenance needs and we will respond as quickly as possible.

⚖️

Obey the Law

Guests and visitors shall obey all laws of the State of California, as well as local laws, at all times while on the premises.

⚠️ Failure to abide by California law or the above rules may cause guests to be asked to vacate the premises and forfeit all rents and security/damage deposits.

Questions during your stay? We're always here.

support@cloud9resorts.com

Cloud 9 Resorts · Yucca Valley, California

Cloud Canyon Resort
House Rules & Manual

Everything you need for a perfect stay. Please read before checking in.

WiFi Password: cloudyguest
❄️

AC & Heating

Nest Thermostats

Cloud Canyon has two Nest AC controllers:

Living Area
Located to the right of the refrigerator
Bedrooms
Located at the start of the hallway

Run a finger along the side of the Nest controller to navigate settings.

🌡️

Pool Heating

Pool heating costs $375 per heating day to cover propane usage.

The pool is typically heated to 82°F. Depending on outside weather and temperature, the pool will be between 78–82°F. We heat to 82°F to maintain the pool within this range.

⚠️ Any requests for a higher temperature will result in higher pool heating fees, in accordance with propane costs.

♨️

Spa Heating

Spa heating is included in the cost of your stay. The spa is heated at all times.

If you find the spa is not heated, check the settings panel. The setting should NOT say SL (Sleep Mode).

To change from Sleep Mode to Standard: press Temp then Light. The setting should change to ST (Standard Mode).

⚠️ Keep the spa cover on at all times when not in use. This keeps the spa working properly and avoids fees.

🏊

Pool & Spa Safety

The decks around the spa and pool can be very slippery when wet.

  • No jumping or diving
  • No running near the pool or spa
  • No rough play in or around the water
  • No food or glass in the pool and jacuzzi area

⚠️ Children must be supervised at all times — the pool has no cover.

⚠️ Children aged 11 and under may not use the hot tub.

⚠️ Children ages 12–17 may use the hot tub with adult supervision only.

Intoxicants and bodies of water are a risky combination. You are solely responsible for the safety of all persons on the property during your stay.

Pool & Spa Cleaning

Please shower and wash off all makeup and lotions before entering the pool or spa. Do not bring food or drinks near the pool or spa.

⚠️ The jacuzzi cover must remain closed when not actively in use.

⚠️ If the water is contaminated, unscheduled spa cleaning fees start at $200.

Our pool and spa technicians are on property every Monday and Thursday for regular service.

📶

WiFi

WiFi Password: cloudyguest

⚠️ The WiFi modem and satellite radio equipment must not be turned off, unplugged, or touched unless instructed by a manager, owner, or Mojave WiFi employee. Equipment damage fees start at $200.

📡

Smart Devices & Security

⚠️ Motion sensors, door-opening detectors, the security hub, outdoor security cameras, and the sense pad are not to be tampered with in any way.

Tampering with smart devices may result in forfeiture of your security deposit and a lifetime ban from all Cloud 9 Resorts.

📺

TV

Remote controls are in the consoles. Please log in with your own account to any streaming app on our Roku-enabled TVs. Remember to log out at the end of your stay.

🔈

Sound System

The soundbars are Bluetooth operated.

1
Use the provided remote to turn on the soundbar
2
Connect to the soundbar via Bluetooth on your phone
3
Play music from your favorite provider

Coffee Machine

1
Open lid, place filter, close lid
2
Open the tab on the lid and pour filtered water, then close the tab
3
Click "Select""Brew Now"
4
Choose "Brew Strength" to adjust, then let it brew
🎱

Recreation & Activities

Indoor games
Board games, children's toys, books, flashlights and lanterns — in cabinets under the kitchen island
Outdoor games
Activities and exercise equipment — in bins in the covered carport

To reach the hiking trail: exit through the door in the fence, keep right until you see a trail on your left, walk straight until the path moves right, and continue on.

🍖

BBQ Grill

All equipment needed to use the BBQ grill is in the cabinet under the grill.

Please keep the grill clean. Pro tip: clean it while it's still hot to remove all the sticky residue.

🔥

Firepit & Fire Safety

Be fire-safe first and foremost.

1
Add your firewood to the pit
2
Add fire-starter logs

⚠️ Do NOT pour fire-starter liquid — it is dangerous.

⚠️ No fireworks, firearms, or lit candles of any kind on the property.

⚠️ Do not leave the fire unattended.

⚠️ Any cost incurred by a Fire Department visit for a guest-caused incident is to be paid by the guest.

🐾

Dogs

We are dog lovers. Cloud Canyon is dog-friendly.

Flat fee of $200 to bring dogs. Several acres are fenced for added security — note that some dogs may dig under or jump fences, so keep an extra eye on your pet.

  • Dogs are not allowed on beds or furniture
  • Please use the designated potty spot and clean up after your dog
  • Only potty-trained dogs are permitted — not menstruating dogs

⚠️ Fur found on beds or furniture: cleaning fees start at $100.

⚠️ Urine, feces, or blood on beds, furniture, or rugs: fees start at $100 plus deductions for any lasting damage.

⚠️ Failure to abide by the pet policy: up to a $400 security deposit charge.

👕

Laundry

Cloud Canyon has two sets of washers and dryers — the laundry room is open to all guests.

We do not provide laundry detergent. If you plan to use the laundry, please bring your own.

We also provide a clothes iron, ironing board, mop, broom, vacuum, and more.

🧴

Supplies

An initial supply of trash liners, toilet paper, paper towels, and soap is provided. Extra items needed are the responsibility of the guest.

Towels for your stay are in the cabinets below the sinks in both bathrooms.

🗑️

Trash

Take all trash to the dumpster by the entrance of the property.

🚭

Smoking

Cloud Canyon is a non-smoking home.

Smoking is only allowed outdoors and more than 25 feet from the house and decks, with all windows and doors to the home closed.

⚠️ Out of respect for the desert, you must remove all cigarette butts from the property.

⚠️ Any sign of smoking indoors or near the home will result in additional cleaning fees starting at $100.

👥

Extra Guests

No more than the contracted number of people may be on the property during your stay. If you wish to invite others over, you must first message us for permission.

⚠️ Violation results in a minimum $200 fine per extra guest per night and may result in immediate eviction and forfeiture of your security deposit.

🔊

Noise

Sound travels very far in the desert. Please be considerate of neighbors and keep music and voices at a respectful volume at all times.

County noise ordinance: No amplified music or loud noises outdoors after 10 PM.

📸

Photo Shoots

Cloud Canyon is a beautiful place to photograph — you are welcome to share and tag us on Instagram at @CloudCanyonResort.

⚠️ Professional shoots must be cleared with us in advance of your stay. If you are in doubt, inquire first.

💡

Electrical Usage

Please respect the delicate desert environment. Turn off whatever is not in use — lights, fans, and AC when rooms are unoccupied; all systems when leaving the home.

When finished eating at the outdoor dining table, turn off the outdoor heaters.

🌟

Dark Skies

Please do not leave exterior lights on after going to bed. Light pollution is taken seriously in the desert — please don't take away from others' stargazing experiences.

💧

Water & Septic

We're off-grid here in the canyon. Keep showers short and you won't run out of hot water.

⚠️ We are on a septic system. All food particles and coffee grounds must go in the trash — not the sink or drain.

⚠️ Only water and minimal toilet paper may go down drains. No wipes, no artificial materials in the toilet — wipes go in the trash only.

⚠️ Any plumber visit caused by a guest septic issue is billed to the guest.

🐍

Wildlife Safety

Joshua Tree is wilderness land. From coyotes to snakes to adorable rabbits, life is everywhere in the desert — and like the prickly cacti, some animals can be dangerous.

  • Treat nature with respect
  • Do not leave food outside or overnight indoors
  • Do not allow children to explore unattended

You are solely responsible for your safety and the safety of all others on the property during your stay.

🧹

Neat & Tidy

Guests agree to leave the premises and its contents in the same condition — neat and tidy — as found upon check-in.

⚠️ An excessively messy home will incur extra cleaning fees.

⚠️ Late checkout: $100/hour unless previously arranged with us.

💳

Security Deposit

Deductions to the security deposit may include but are not limited to:

  • Linens and towels missing or soiled beyond cleaning
  • Small breakage items (glasses, plates, etc.)
  • Missing items from the house
  • Items damaged or stained beyond repair
  • Additional guests not claimed on reservation
  • Late checkout ($100/hour)
  • Jacuzzi and pool cleaning fees from cover left open overnight or excessively dirty water
  • Excessive use of utilities
  • Management fees for processing claims or excessive property visits
  • Any signs of smoking

⚠️ For groups over 10 guests, the security deposit is doubled: $1,500 × 2 = $3,000.

📋

Liability

The property owner and manager do not assume liability for loss, damage, or injury to persons or personal property. This includes inconveniences arising from temporary defects or stoppage of water, gas, WiFi, electricity, or plumbing, or due to weather conditions, natural disasters, or other reasons beyond our control. Please report any maintenance needs and we will respond as quickly as possible.

⚖️

Obey the Law

Guests and visitors shall obey all laws of the State of California and local laws at all times on the premises.

⚠️ Failure to abide by California law or the above rules may result in guests being asked to vacate and forfeit all rents and deposits.

Questions during your stay? We're always here.

support@cloud9resorts.com